There are two search boxes in the Log View and they do different things. Knowing which is which saves a lot of time.

Searching for a value inside a filter

Every filter has its own Search... box, above its list of values. This searches the values of that one column only.

Use it when a column has many distinct values and you already know the one you want, for example finding one user among hundreds under Changed By.

Figure 1. The Filters panel open, listing every filterable column as an expandable section. The encrypted Record column is absent.

1. Select Filters on the right edge.
2. Select the column you want to search within.
3. Type into that filter's Search... box.
4. Select the value you want. The grid filters to it.

Searching for a column by name

The Columns panel also has a Search... box. That one searches the names of the columns, not the data. Use it to find a column to show, hide or group by.

Finding everything that happened to one record

Searching the grid is not the way to do this, because Record is stored encrypted and cannot be filtered or sorted.

There are two better routes:

• If you can see the record in the grid, double click it. The Audit Details drawer opens with that record's full history. See Opening the Audit Details of a Record.
• If you only have a record ID, use Record Forensics on the Security tab of the Dashboard.

Narrowing without searching

Often the fastest route is not search at all. Filter by Changed Date to the period you care about, then group by Changed By or Entity to see the shape of what happened. See Filtering Records and Grouping Records.